At Infuse Furniture, we strive to deliver high-quality furniture that meets your expectations. Please review our return policy carefully to understand how we handle returns and related requests.

Customized Products
Most of our products, including modular kitchens, wardrobes, and custom-made furniture, are designed specifically according to customer requirements. Due to the personalized nature of these products, customized items are generally not eligible for return or exchange once the order has been confirmed and production has started.

Damaged or Defective Items
If any product is delivered in a damaged or defective condition, customers are requested to inform our team within 24 to 48 hours of delivery. Our team will review the issue and arrange for repair, replacement, or a suitable solution after inspection.

Incorrect Items
In the rare case that you receive a product that does not match your order, please contact our customer support immediately. We will investigate the issue and take the necessary steps to resolve it as quickly as possible.

Inspection at Delivery
Customers are encouraged to inspect the furniture at the time of delivery and installation. Any visible damage or issues should be reported immediately to our delivery or installation team.

Return Approval
All returns or replacement requests must be reviewed and approved by the Infuse Furniture team. Our support staff will guide you through the process if your request qualifies under our policy.

Contact Support
If you need assistance regarding returns or product concerns, please contact our customer service team through the contact details provided on our website. We are committed to ensuring a smooth and satisfactory experience for our customers.